Practical answers before families begin

You can register by creating an account with your email ID and password, then completing the required profile details.

• Create the account using your email ID and password
• Fill in your biodata and partner preferences
• Upload your photos
• Submit the profile for admin review

After submission, the profile goes through admin review before full activation.

No. This is a traditional Hindu matrimony service for serious marriage-minded adults and families who are looking for a life partner. It is not meant for casual dating, temporary relationships, or live-in arrangements.

Yes. Parents, siblings, guardians, or close relatives may create and manage the profile on behalf of the bride or groom, as long as the details shared are accurate and communicated honestly.

Yes. Sri Gayathri Matrimony is a dedicated Brahmin matrimony. Every profile you see, match with, or contact belongs to a Brahmin family — Smartha (Advaita), Madhwa / Vaishnava (Dvaita), or Sri Vaishnava / Iyengar (Vishishtadvaita) — never a mixed pool. You can narrow further by sampradaya, gothra, sub-community, and native place.

To maintain profile quality, reduce fake registrations, and improve trust and safety, every profile and uploaded photo is reviewed by the admin team. Only approved members can browse matches and use the platform fully.

No. You must first complete the required profile steps:

• Complete your biodata
• Upload the required photos
• Submit your profile
• Receive admin approval

Once approved, your family can browse profiles and see matches.

Profiles are usually delayed or rejected for one of these reasons:

• Incomplete biodata
• Improper or unclear photos
• Suspicious or misleading information
• Duplicate accounts
• Community mismatch
• Rule violations

Fixing the highlighted issue and resubmitting usually resolves it.

Once your profile is approved, biodata cannot be edited directly. To change any field, you send a biodata change request to the matrimony team — with the field name and the value you want updated — and the admin team makes the change after review. This keeps approved profiles accurate and trustworthy for everyone.

They are not shown openly on profiles. A member sees another member's phone number and email only by using the Reveal Contact feature — until someone reveals it, the contact stays hidden.

No. Horoscope compatibility and Guna Koota are traditional Vedic astrology indicators that may help families understand compatibility tendencies, but a successful marriage also depends on:

• Mutual respect
• Communication
• Emotional maturity
• Financial responsibility
• Family understanding
• Shared values
• Effort from both partners

Marriage should never depend only on horoscope scores.

Many successful marriages exist with low horoscope scores, and some high-score matches may still face difficulties. Horoscope matching should be treated as one decision factor, not the only deciding factor.

No. Users and families are responsible for personally verifying important details such as:

• Education qualifications
• Employment details
• Salary claims
• Property ownership
• Family background
• Horoscope details
• Health conditions
• Government documents
• Marital status

Unless a detail is clearly marked as reviewed, confirming it remains the family's own responsibility.

Manual review and moderation keep fake or misleading profiles down, but no review replaces personal judgment — always confirm the important details independently before going further.

It means the member completed Government ID verification and our team reviewed it. That deserves added trust — but it does not replace your family directly confirming the important details.

You can register, get approved, and browse matches without it — but Government ID verification is needed to connect freely. Until you verify, the contact details you can reveal are restricted.

• Browse approved matches — no Government ID needed just to look
• Before you verify, revealing member contact details is restricted
• Verify your Government ID once to reveal contacts and connect freely
• Contacts you have already revealed always stay accessible
• Verified members also carry a verified badge that families trust more

It is a one-time, private step — your document is reviewed by our team and is never shown on your profile.

Mediators support the early steps of an alliance:

• Introducing profiles
• Helping initiate communication
• Clarifying basic doubts
• Sharing early feedback when possible
• Coordinating calls or WhatsApp communication

Our mediators do not physically attend meetings. Subscribing to the service does not guarantee success, and some contacted profiles may decline or give a negative response.

No. Match success still depends on factors such as:

• Mutual expectations
• Compatibility
• Family acceptance
• Communication between both sides
• Behaviour during meetings and conversations
• Long-term understanding

No marriage outcome can ever be guaranteed.

All members are expected to behave respectfully and genuinely. The following is not tolerated:

• Harassment or abusive language
• False promises
• Timepass behaviour
• Misleading information
• Misuse of personal information

Such behaviour may lead to profile restriction or permanent removal from the service.

No. Please clear any doubts with our team through the official contact details before making a payment. Because manual review, moderation, communication support, and member benefits begin soon after purchase, successful payments are generally non-refundable, except in limited bank or payment-provider reversal situations.

If abusive, threatening, vulgar, fraudulent, sexually inappropriate, or otherwise unsafe behaviour is reported, the profile may be restricted or permanently blocked after review. A paid membership does not protect anyone from this action, and no refund follows it. Reports and related evidence may be documented for safety purposes.

A report option is built in for concerns such as:

• Sexual harassment
• Fraud behaviour
• Fake profiles
• Threatening behaviour
• Misleading information
• Abusive communication
• Suspicious activity

Every report reaches our admin team, who review it and act where needed.

Yes. In serious situations involving harassment, fraud, threats, impersonation, blackmail, stalking, sexual misconduct, or other unlawful behaviour, the admin team may cooperate with lawful investigations, and police or legal action may follow where required.

Through the Contact page on this website — it lists the official WhatsApp number, email address, and support hours. Communicate only through those official details, and do not trust unofficial third parties claiming to represent the matrimony.